SFDC Administrator

Required Skills

  • Required minimum 5+ SFDC experience, Total experience 7+
  • High proficiency in Salesforce.com administrative skills, such as creating user, profiles, roles, custom objects, custom fields, page layouts, workflow rules, validation rules, reports, dashboards, and process builder
  • Expertise with Salesforce customer communities and lightning process builder
  • Experience in performing data cleanup, extraction, and mass changes using data loader
  • Experience managing configuration of the Service Cloud Console and knowledge management
  • Solid understanding of Salesforce.com technical requirements, system configuration, user requirements, and all related policies and procedures
  • Experience managing release/upgrade cycles for Salesforce
  • Product and vendor evaluation
  • Experience with databases
  • Experience with declarative development methodology
  • Proven experience building components of a Salesforce system in the effort to support core business processes
  • Excellent communication skills and ability to communicate at all levels of the organisation
  • Experience with end user support for Enterprise Applications
  • Ability to work independently, lead a team, and be results-driven
  • Experience with Agile / Scrum and Waterfall SDLC

Preferred Skills

  • SFDC Administrator Certification is a major plus (ADM 201, 211)
  • Knowledge of Salesforce.com Sales Cloud, Service Cloud as well as portal features
  • Must keep up-to-date with Salesforce.com's latest releases
  • Highly self-motivated and directed
  • Excellent written and oral communication skills
  • Excellent problem-solving, analytical and investigative skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • B.S. in Business, Computer Science, or related field

Additional Information

All your information will be kept confidential according to EEO guidelines.